Comfortable living with the GLINT Berlin concierge service

Wouldn’t it be nice to live in a place where you are always greeted by a friendly face? Where security is a given? Where tedious everyday tasks are taken off your hands? GLINT is just that: Our in-house concierge service will take care of your needs and make sure you can focus on what’s really important.

What would Berlin be without the Brandenburg Gate – and what would a first-rate hotel be without a concierge? As a true generalist, he’s the master of the lobby, making sure the staff is well trained and no guest goes unwelcomed. He sees all and hears all, but is rarely seen himself. He makes sure everything runs smoothly behind the scenes. Problems are dealt with quickly, efficiently and reliably. At the same time, he is available to his guests for any request they might have – around the clock, 365 days a year.

Concierge services enable residential complexes and condominiums to enjoy the same benefits. They greet the residents, guarantee their safety and make their everyday lives a bit easier – be it through shopping, ticket reservations or by looking after their plants. In terms of service quality, concierge services are in no way inferior to the service you would expect at a hotel. On the contrary: the daily contact with the residents creates a trusting and familiar relationship.  

A high-quality concierge service awaits you at GLINT. The renowned professionals at RAS by Raffaele Sorrentino see to your every need. Born in Italy, Raffaele began his career at the age of 14 as page at the luxury hotel Villa d’Este on Lake Como. After his education, several language courses and engagements in prestigious hotels around the world, Mr. Sorrentino spent almost 20 years as a chief concierge, most recently at the Adlon Kempinski in Berlin. He has been named the “World’s Best Concierge“ three times.

Apart from their absolute discretion, Mr. Sorrentino’s team is most distinguished by their high personal commitment. Every RAS employee is very passionate about the job and expertly trained to lighten your load and make your everyday life that little bit easier. Need your tuxedo or ball gown clean for the evening? No problem. Need the fridge refilled for the weekend? Nothing easier than that. Booking tickets to a rock concert? A breeze for RAS. Even personal housekeeping with butler service is an option – and much, much more.

“Service at any time”: In accordance with their service philosophy, RAS employees are not only available to you by phone, but also via app. No matter if you need someone to water your plants, prepare catering for the weekend or book a hotel in Hamburg for tomorrow – just a few taps on your smartphone or tablet and RAS will take care of it. All data transfer is encrypted and protected against unauthorized access.

Welcome Management
Friendly and attentive reception service for residents and guests.

Security Services
Ensuring the security of the residential complex, including underground parking.

Personal Assistance
Fulfilling individual requests, providing information, organising reservations, etc.

Special Services
RAS makes the impossible possible – and also fulfills special wishes.

24/7-Availability
Available at any time in person, via phone or via the concierge app.